RIGHT TO CONFISCATE SUSPECTED FAKE BANK NOTES.PPG and its employees shall not be liable for refusal of this nature. PPG reserves the right to refuse a foreign exchange transaction when, in its sole discretion, it determines that the bill is not acceptable or demonetized. Only bank notes which, in the PPG personnel's sole discretion, are acceptable and not demonetized will be considered for exchange. The customer allows PPG personnel to check the validity and authenticity of the bank notes. Customers should understand, consent to, and check the foreign exchange computation at the counter before the PPG personnel gives the equivalent amount in pesos. The foreign exchange rates applicable for the day may change without prior notice. FOREIGN EXCHANGE RATES AND COMPUTATION. Money changing transactions may only be done face to face and over the counter at regular business hours only at selected PPG locations all over the Philippines (unless there is closure of a PPG location with or without prior notice), subject to power and telecommunications failure, computer, gadgets, and connectivity failure, and inclement weather, and the like. They shall not be liable for refusal of this nature. PPG and its employees reserve the right to refuse to accept any foreign exchange transaction which in their sole discretion, may be in violation of AML-TFP laws, rules, or regulations, or other applicable laws. Questions and additional documents may be requested from customers in compliance with KYC rules. A picture of the customer and his/her ID shall also be taken. As part of KYC, customers with relevant business transactions are required to fill out a Customer Information Sheet (CIS) and present a valid ID. All parties and transactions under PPMC are subject to AML-TFP laws and PPMC policies, including Know Your Customer (KYC) requirements.
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